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Repair

Product care & repair

Product care & repair

…products that are built to last is part of our design ethos. Helping you care for these products is part of our responsibility, too. When things go wrong, we repair products under warranty and charge a fair price for repairs due to normal wear and tear. In 2016 we repaired more than 2600 goods

Category
Responsible Materials
URL
http://gear.kathmandu.co.uk/search?p=R&srid=S4-1LON1P&lbc=kathmanduuk&w=Repair&url=https%3a%2f%2fwww.kathmandu.co.uk%2fcorporate-responsibility%2fresponsible-materials%2fproduct-care-and-repair&lgsku=Product%20care%20%26%20repair&rk=1&uid=269134354&sid=2&ts=custom&champclick=1&SLIPid=1544426913339&rsc=0cQSpzlJWXOZT23d&method=and&isort=score&view=list
Product repairs

Product repairs

…your Kathmandu gear, we offer repairs on many of our products. If you have concerns about your Kathmandu gear or need repairs to be done, please contact us. If your item needs to be repaired, our team of experts will assess whether it can be repaired and if that repair will incur a fee. Any gear…

Category
Product Information
URL
http://gear.kathmandu.co.uk/search?p=R&srid=S4-1LON1P&lbc=kathmanduuk&w=Repair&url=https%3a%2f%2fwww.kathmandu.co.uk%2fhelp-centre%2fproduct-information%2fproduct-repairs&lgsku=Product%20repairs&rk=2&uid=269134354&sid=2&ts=custom&champclick=1&SLIPid=1544426913339&rsc=UwDHi99h8%3a%3a8LTtQ&method=and&isort=score&view=list
Care & Repair: How to look after your gear

Care & Repair: How to look after your gear

Watch our Care & Repair Series to macgyver your gear back to its former glory.

Category
Tips & How-to's
URL
http://gear.kathmandu.co.uk/search?p=R&srid=S4-1LON1P&lbc=kathmanduuk&w=Repair&url=https%3a%2f%2fwww.kathmandu.co.uk%2fbe-inspired%2ftips-and-how-tos%2fcare-and-repair&lgsku=Care%20%26%20Repair%3a%20How%20to%20look%20after%20your%20gear&rk=3&uid=269134354&sid=2&ts=custom&champclick=1&SLIPid=1544426913339&rsc=dYj2ecmT6stz1Oer&method=and&isort=score&view=list
What if my item is damaged, faulty or incorrectly dispatched?

What if my item is damaged, faulty or incorrectly dispatched?

…refund; • Up to six months: if your faulty item can't be repaired or replaced, then you're entitled to a full refund, in most cases; or • Up to six years: if the item can be expected to last up to six years you may be entitled to a repair or replacement, or, if that doesn't work, some of your money…

Category
Returns & Exchanges
URL
http://gear.kathmandu.co.uk/search?p=R&srid=S4-1LON1P&lbc=kathmanduuk&w=Repair&url=https%3a%2f%2fwww.kathmandu.co.uk%2fhelp-centre%2freturns-and-exchanges%2fdamaged-or-faulty-items&lgsku=What%20if%20my%20item%20is%20damaged%2c%20faulty%20or%20incorrectly%20dispatched%3f&rk=4&uid=269134354&sid=2&ts=custom&champclick=1&SLIPid=1544426913339&rsc=X7UHznNGYgT9JwYp&method=and&isort=score&view=list
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