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Repair

Product care & repair

Product care & repair

…products that are built to last is part of our design ethos. Helping you care for these products is part of our responsibility, too. When things go wrong, we repair products under warranty and charge a fair price for repairs due to normal wear and tear. In 2016 we repaired more than 2600 goods

Category
Responsible Materials
URL
http://gear.kathmandu.co.uk/search?p=R&srid=S4-3LON2P&lbc=kathmanduuk&w=Repair&url=https%3a%2f%2fwww.kathmandu.co.uk%2fcorporate-responsibility%2fresponsible-materials%2fproduct-care-and-repair&lgsku=Product%20care%20%26%20repair&rk=1&uid=957857727&sid=2&ts=custom&champclick=1&SLIPid=1529795785360&rsc=wOA7Gl0%3aWeAXTBck&method=and&isort=score&view=list
Product repairs

Product repairs

…your Kathmandu gear, we offer repairs on many of our products. If you have concerns about your Kathmandu gear or need repairs to be done, please contact us. If your item needs to be repaired, our team of experts will assess whether it can be repaired and if that repair will incur a fee. Any gear…

Category
Product Information
URL
http://gear.kathmandu.co.uk/search?p=R&srid=S4-3LON2P&lbc=kathmanduuk&w=Repair&url=https%3a%2f%2fwww.kathmandu.co.uk%2fhelp-centre%2fproduct-information%2fproduct-repairs&lgsku=Product%20repairs&rk=2&uid=957857727&sid=2&ts=custom&champclick=1&SLIPid=1529795785360&rsc=YX9mbUIoOProypSk&method=and&isort=score&view=list
Ascent 25 mm Regular Hiking Mat

Ascent 25 mm Regular Hiking Mat

Our Ascent 25mm is the ideal sleeping mat for warm-weather backpacking and camping, packing down for further, faster travel. We ve designed it for that perfect balance of weight and comfort: special cuts in the foam remove weight while acting as ventilation channels to keep you cool, while still…

URL
http://gear.kathmandu.co.uk/search?p=R&srid=S4-3LON2P&lbc=kathmanduuk&w=Repair&url=http%3a%2f%2fwww.kathmandu.co.uk%2fascent-self-inflating-regular-mat-hike-25mm.html&lgsku=51243%2f&rk=3&uid=957857727&sid=2&ts=custom&champclick=1&SLIPid=1529795785360&rsc=ppxXWh9L1dBUAnAS&method=and&isort=score&view=list
Now: £24.99
Retreat Self Inflating Mat Camp 50mm

Retreat Self Inflating Mat Camp 50mm

Comfort is king with our self-inflating Retreat 50mm mat. It's designed for three season campsite and car camping, with 50mm of thickness, a soft brushed polyester surface and a corrugated texture designed for anti-slip comfort. It also features snap domes that allow connection to another compatible…

URL
http://gear.kathmandu.co.uk/search?p=R&srid=S4-3LON2P&lbc=kathmanduuk&w=Repair&url=http%3a%2f%2fwww.kathmandu.co.uk%2fretreat-self-inflating-mat-camp-50mm.html&lgsku=51248%2f&rk=4&uid=957857727&sid=2&ts=custom&champclick=1&SLIPid=1529795785360&rsc=4IDwCyp0jKu51G9Z&method=and&isort=score&view=list
Now: £29.99
What if my item is damaged, faulty or incorrectly dispatched?

What if my item is damaged, faulty or incorrectly dispatched?

…refund; • Up to six months: if your faulty item can't be repaired or replaced, then you're entitled to a full refund, in most cases; or • Up to six years: if the item can be expected to last up to six years you may be entitled to a repair or replacement, or, if that doesn't work, some of your money…

Category
Returns & Exchanges
URL
http://gear.kathmandu.co.uk/search?p=R&srid=S4-3LON2P&lbc=kathmanduuk&w=Repair&url=https%3a%2f%2fwww.kathmandu.co.uk%2fhelp-centre%2freturns-and-exchanges%2fdamaged-or-faulty-items&lgsku=What%20if%20my%20item%20is%20damaged%2c%20faulty%20or%20incorrectly%20dispatched%3f&rk=5&uid=957857727&sid=2&ts=custom&champclick=1&SLIPid=1529795785360&rsc=HUcJWnWDQyCNutwt&method=and&isort=score&view=list
Ascent Self Inflating Regular Mat Hike 38mm

Ascent Self Inflating Regular Mat Hike 38mm

Take our Ascent 38mm into the backcountry for a warm, comfortable night s sleep in spring, summer and autumn. Whatever sleeping position you prefer, this mat supports you thanks to our engineered comfort mapping construction: strategic foam placement in key contact points to provide full support and…

URL
http://gear.kathmandu.co.uk/search?p=R&srid=S4-3LON2P&lbc=kathmanduuk&w=Repair&url=http%3a%2f%2fwww.kathmandu.co.uk%2fascent-self-inflating-regular-mat-hike-38mm.html&lgsku=51240%2f&rk=6&uid=957857727&sid=2&ts=custom&champclick=1&SLIPid=1529795785360&rsc=dNATnn-2RdKxujuZ&method=and&isort=score&view=list
Now: £29.99
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